BetterHelp Refunds
Checked October 14, 2026 against the official notice · Edited by Ferhat Abdullahoglu
If you signed up and paid for services from a BetterHelp website between August 1, 2017, and December 31, 2020, you may be eligible for a refund. The FTC is sending payments totaling over $2.6 million to more than 534,000 people who accepted their first payment.
Who qualifies
- Between August 1, 2017 and December 31, 2020.
- Anywhere in the United States.
- Products: BetterHelp, MyTherapist, Teen Counseling, Faith Counseling, Pride Counseling, iCounseling.
“People are eligible for a payment if they signed up and paid for services from a BetterHelp website between August 1, 2017, and December 31, 2020.”From the court-approved notice
What you can get
These are the amounts the settlement publishes. Shares of a fund depend on how many people file: what pro rata means.
How to file
There's nothing to file: class members are paid automatically once the settlement is final.
Is this settlement legit?
Yes. It's a court-approved class action settlement, run by Ankura Consulting Group, LLC. The official site is ftc.gov. You never pay to file a claim. How to check a settlement notice.
Related settlements
ClaimWell summarizes the official notice so it's easier to read. It isn't legal advice; the official settlement site is the authority on who qualifies and what each claim pays.